The primary role of a Property Maintenance Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition. Property Maintenance Operatives need to maintain a high level of quality, providing maximum satisfaction to customers, clients, guests and team. They will understand the mechanism of buildings including electrical, plumbing, plant, safety systems and equipment. They will provide first and immediate response to fault finding, whilst maximising quality and ensuring cost effectiveness. They will ensure prevention of major damage that could result in extensive costs and minimise reactive intervention.
This qualification has been specifically developed for learning in the workplace. It has been designed to build your knowledge and understanding of basic carpentry, electrical, plumbing and decorating to provide a qualification for the following job roles:
Maintenance AssistantProperty EngineerFacilities AssistantMaintenance EngineerMaintenance ManagerMaintenance TechnicianCaretakerJanitorMulti-Skilled TechnicianPremises Management
You will need to demonstrate competence in the following areas;
Understand and demonstrate the importance of Health and Safety in the workplaceComply with organisational safety, policies and procedures and identify hazards and reduce themConsider safety compliance with a diverse sector of client groupsUnderstand and demonstrate the importance of working safely at heightCarry out repairs to the fabric of a building, for example repairs to walls, doors, doorframes, skirting boards or plaster damage to internal wallsUnderstand and maintain plumbing and drainage systems, for example repairs to WC systems, leaking taps or water testing and unblocking drainsMaintain high levels of water hygiene within a buildingUnderstand and maintain electrical distribution, safe repair of electrical installation to legal requirements, for example replacing damaged sockets, plugs, lighting and fuses.Understand and maintain plant, safety systems and equipmentDemonstrate and implement energy, environment and sustainable practicesUnderstand and maintain grounds and external fabrication of a building, such as drainage and gutteringUnderstand and demonstrate the safe use of hand tools, for example screwdrivers, power drills, pliers, paper strippers and a variety other tools used in plumbing and carpentryDemonstrate and understand the importance of the control of resources and stockUnderstand and demonstrate the principles of Planned Preventative MaintenanceUnderstand how to prepare for refurbishment or deep clean of equipment and surfacesCarry out repairs and reactive maintenanceUnderstand the importance of customer serviceRecord and report information accurately either internally or externally
•Have GCSEs in maths and English language grade A* to E (or 3-9). We will provide individual advice and guidance for applicants who do not meet these entry requirements.
•You will need to find an employer to employ you as an apprentice
Completing this apprenticeship programme with its transferable skills will enable progression into roles such as a Technical Specialist e.g. Electrical or Plumbing and Supervisory and Management roles e.g. Facilities Management, across a wide range of sectors