Business & Administration Apprenticeship - NVQ Level 2, 3 & 4

Business, Administration and Law

Business, Administration and Law
Business, Administration and Law
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What will you be working towards?

Qualification Type Apprenticeship
Qualification Level Not Set
Course type Full Time


What does the Business & Administration Apprenticeship cover – What is Business & Administration?

The Business & Administration Apprenticeship is about playing an important support role within a business or organisation.

What is a Business & Administration role?

Administrators handle the day-to-day tasks in an office and make sure things run smoothly – 97% of employers say that effective administration is essential to their business, so they do a crucial job.

The term ‘administration’ covers roles that involve organising people and resources, including, executive assistants, secretaries, administration assistants, data entry clerks and office juniors. Without them, information would be hard to find, meetings would be missed and businesses would be less productive.

What does a Business & Administration Apprentice do?

As a business and administration apprentice, your exact duties will depend on your employer. It’s likely that you’ll be working with a team or member of staff to handle various tasks.

You may be typing up minutes or documents from senior management or board meetings, putting financial information together in spreadsheets, managing incoming or outbound post, emailing, scanning and photocopying confidential documents.

This sort of work requires a strong sense of responsibility, accuracy and attention to detail.

What sort of career progression is available from a Business & Administration Apprenticeship?

One of the great things about business and administration is that you can work almost anywhere.

With your transferable skills, you could be working in virtually any company, ranging from a small software design company through to a large manufacturing company; or maybe a multi-national brand or local charity – every business needs people with these skills and experience.

Administration roles are also an excellent starting point to move into management once you have more experience.

This will give you a wide range of opportunities and choices in your career, which you can then develop down the route that interests you.

Typical Job Roles Business & Administration Level 2 Apprenticeship

  • Administrator / Business Support Officer
  • Office Junior
  • Receptionist
  • Junior Legal Secretary
  • Junior Medical Secretary
  • Medical Receptionist

Business & Administration Level 3 Apprenticeship

  • Administration Officer / Executive
  • Administration Team Leader / Office Supervisor
  • Personal Assistant
  • Secretary
  • Legal Secretary
  • Medical Secretary

Business & Administration Level 4 Apprenticeship

  • Office Manager
  • Administration Team Leader
  • Personal Assistant
  • Business Development Executive


Business Administration NVQ level 2 allows an individual to learn and gain a nationally recognised qualification. National Vocational Qualifications are designed to meet the standards set by industry in occupational areas. They are designed to cover various aspects of a job or area of work, assessing skills actually used in the workplace.

The Technical Certificate develops understanding and skills which can be adapted to a work setting. Functional Skills are the skills which are most commonly needed to succeed in a range of activities, learning to use and adapt communication and number skills in a range of settings and contexts. Personal Learning and Thinking Skills are assessed throughout the programme.

The apprenticeship conisits of mandatory units in:

Certificate in Business & Administration Level 2 (NVQ)
Manage your own performance in a business environment.
Improve own performance in a business environment.
Work in a business environment.
Communicate in a business environment.

How will it be delivered?

Individuals will be assessed by observation in the workplace, by completing a portfolio of evidence or E-Portfolio and by completing a variety of externally marked assessments. Support is offered in the workplace.

Entry requirements

No formal qualifications are required but individuals should be enthusiastic, motivated, reliable and prepared to work hard. Good communication skills are essential and it is important to be understanding and show respect for others.

Your next steps...

Advanced Apprenticeship
Team Leading