Warehouse Operatives work in a variety of warehouse environments. Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning. They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or fork lift trucks.
Core knowledge – all Warehouse Operatives will have a good understanding of:
Safe driving and/or operating techniques to standard and as trained
- Safe use of equipment and machinery
- Use of warehouse systems and processes relating to packaging, moving and receiving stock
- Basic IT applications and other relevant technology and systems, including warehousing management
- Relevant regulation and legislation
- Effective communication with customers
- Structure of the industry; methods and modes of transport; roles available within the sector in general and in relation to their own career aspirations.
- The importance of delivering excellent customer service to customers and colleagues
- Vision, objectives and brand of the organisation; the importance of organisation reputation
You will need to find an employer to employ you as an apprentice.