Retail managers are responsible for delivering sales targets and a positive experience to customers that will encourage repeat custom and loyalty to the brand/business.
Maximising income and minimising wastage are essential to the job and therefore individuals must develop a sound understanding of business and people management principles to support the achievement of the vision and objectives of the business.
This apprenticeship is designed to develop your knowledge (know it), skills (show it) and behaviours (live it) in the following areas:
• Leadership • Developing a Team • Personal Performance • Business and Finance • Customer Journey • Marketing Communication
• Sales and Promotions • Merchandising and Stock • Technology • Legal and Governance • Equality and Diversity
Employers typically require that you have worked in a supervisory role within the industry to start on this apprenticeship.