Skilled team leaders and managers are essential to the success of any business. As a team leader or manager, you’ll be responsible for building relationships and driving fellow employees to achieve the goals of the business.
Depending on the focus of your job, you may learn skills such as how to allocate and check other people’s work, plan and implement change, manage a project or budget, encourage innovation, carry out operational plans, recruit staff or develop the customer experience.
Knowledge and Skills
• Leading People • Managing People • Building Relationships • Communication • Operational Management • Project Management • Finance • Awareness of Self • Management of Self • Decision Making
• Professionalism • Managing Performance • Adaptability • Responsibility • Resilience, Determination and Accountability • Open and Approachable • Creative, Innovative and Enterprising when Seeking Solutions
No prior knowledge, understanding, skills or qualifications are required before you register for this qualification.
You could progress onto a further management qualification and move into roles such as Manager, Head of Function, and Area Manager.