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Engineering Technician Level 3 - Technical Support Technician

AMRC Training Centre

Wallis Way, Rotherham, S60 5TZ

Apprenticeship
Level 3

Please note - For this apprenticeship you will need to find an employer to give you a placement, the provider may help you with finding one.

Engineering and Manufacturing Technologies

Available start dates

Available start dates

Monday, 01 September 2025
AMRC Training Centre
3 Year(s)
Full time
Daytime/working hours
-

Application Instructions

To Apply contact AMRC direct

Course Summary

Thank you for showing your interest in our Technical Support Apprenticeship.

TO APPLY YOU NEED TO GO TO: https://amrctraining.co.uk/apprenticeships/how-to-apply

Technical support engineers diagnose problems and provide advice and solutions. You may be asked to help with the installation or operation of a basic product, to more serious situations requiring you to replicate the problem and then provide the client with a same-day solution.

Throughout the apprenticeship, you will develop skills and knowledge in a wide variety of engineering technical support activities including engineering design, quality control and inspection, non-destructive testing, computer control programming and technical services. Analytical assistance may range from simple installation designs or operation of a basic product, to more serious situations requiring staff to replicate the problem within their technical support facility before providing the client with a same-day solution.

In the first year you will mainly be based in the Training Centre for up to 38 weeks. After this you will be day release to the training centre.

Course Details

Specialist units include:

• Preparing and using industrial robots

• Producing components by rapid prototyping techniques

• Producing CAD models (drawings) using a CAD system

• Communications for engineering technicians

• Working efficiently and effectively in advanced manufacturing and engineering

• Preparing and proving CNC machine tool programs.


To gain the full apprenticeship, you must achieve the minimum components that make up the full standard.

Note – As the entry requirements are 5 GCSE’s grade 5 and above. We would expect that you are working towards or have already achieved at this level to be able to apply.

How will it be delivered and assessed?

Your qualification will be continually assessed through oral, observation, written and practical work.

You will achieve your apprenticeship on completion of the Knowledge, Skills, Behaviours and End Point Assessment.

Entry requirements

You will need Maths and English GCSE Grade 4 and above.

You will also need to pass an assessment test and interview. You will need to have an employer before starting your apprenticeship.

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Additional information


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